Your installers were here today and all is complete, looks good.  But also, I wanted to comment that the team were really good men.  They were polite, appearing very competent (I don’t know enough to know for sure, but I felt good about it), efficient in the process and informative.  They cleaned up the work site well.  Overall an excellent experience.  I wanted you to know.  I hope the unit performs as well as they did!

WJ Sutton,